Sustainability Management
NOX is committed to respecting the rights of all stakeholders, including employees, customers, business partners, and local communities, based on our Code of Ethics and Human Rights Policy, while creating sustainable value.
Code of Ethics
NOX is committed to fostering a transparent and fair corporate culture based on its Code of Ethics, which serves as the guideline for the conduct and decision-making of all officers and employees.
We uphold our Code of Ethics through systematic initiatives, including ethical commitments, training, communications, a reporting system, and regular audits conducted by a dedicated internal organization.
Ethics Toward Customers
- Respect for Customers
- Customer Satisfaction
- Protection of Customer Rights and Interests
Compliance with Laws and Regulations
- Compliance with Applicable Laws and Regulations
- Promotion of Fair Competition
- Fair Business Practices
Fundamental Duties of Officers and Employees
- Fair and Responsible Performance of Duties
- Avoidance of Conflicts of Interest
- Prohibition of Bribery and Improper Benefits
- Protection of Company Assets
- Transparent Information and Accounting Management
Ethics Toward Society
- Compliance with Domestic and International Laws and Regulations
- Contribution to Social Development
- Prohibition of Improper Political Contributions
- Safety and Risk Prevention
- Environmental Protection
Human Rights Policy
All officers and employees are responsible for complying with the Company’s Human Rights Policy and respecting the human rights of employees and stakeholders. NOX also complies with applicable laws and respects internationally recognized human rights principles and takes necessary measures to prevent human rights violations that may arise in the course of its business activities and to provide appropriate protection and remedial measures.
Prohibition of Discrimination
NOX does not engage in unlawful discrimination in any aspect of employment, including recruitment, education and training, job placement, promotion, compensation, and benefits, on the basis of gender, race, ethnicity, nationality, religion, disability, age, marital status, social status, political views, or any other characteristic protected by applicable law.
Occupational Safety and Health
NOX provides employees with a safe and healthy working environment, as well as the protective equipment and safety training required for hazardous and high-risk work. In the event of an accident or illness occurring at work, necessary measures are promptly taken in accordance with relevant procedures.
Prohibition of Child Labor and Forced Labor
NOX complies with the minimum employment age prescribed by applicable laws and prohibits child labor. We do not force employees to perform work against their free will through assault, threats, confinement, retention of identification documents, debt, or any other means.
Prohibition of Sexual Harassment and Workplace Harassment
NOX prohibits workplace harassment, including verbal abuse, insults, bullying, and unfair exclusion from work through the abuse of position or relationships, as well as sexual harassment as defined under applicable laws.
Protection of Labor Rights
NOX respects employees’ freedom of association and right to collective bargaining in accordance with applicable laws and does not disadvantage employees on the grounds of union membership or lawful union activities. We engage in communication and consultation with employee representatives regarding working conditions.
Protection of Customer and Stakeholder Rights and Interests
NOX protects the safety, rights, and interests of customers and stakeholders in the course of providing products and services and does not mislead consumers through false or exaggerated advertising or information. We take necessary preventive and protective measures to ensure that the human rights of stakeholders are not violated in the course of our business activities.
Protection of Personal Information and Privacy
NOX respects the personal information and privacy of employees, customers, and stakeholders. Personal information obtained in the course of business is lawfully collected, used, and retained in accordance with applicable laws and internal procedures, and is destroyed without delay once the retention period expires or the purpose of processing is achieved. Personal information is protected through appropriate technical and organizational safeguards.
Reporting & Consultation
❖ Matters for Reporting or Consultation
- Misconduct and Abuse of Power Toward Business Partners: Acceptance of money or improper hospitality, personal demands, equity investments, unreasonable instructions, verbal abuse, physical violence, etc.
- Acts that Undermine Social Values: Non-compliance with environmental, safety, health, quality, and anti-corruption policies and regulations, human rights violations, disregard for vulnerable groups, leakage of customer information, provision of false information to customers, etc.
- Conflicts of Interest in the Course of Duties: Outside employment, excessive personal affairs during working hours, monetary transactions between employees, investments using inside information, related-party transactions, etc.
- Improper Business Practices: False reporting, manipulation of performance results, improper sales practices, unauthorized use of expenses or company assets, information leakage, etc.
- Violations of Mutual Respect Among Employees: Verbal abuse, physical violence, sexual harassment, bullying, exclusion from work, instructions to engage in private drinking activities, etc.
❖ Reporting & Consultation Channels and Procedures
➡ Guidelines for Submitting a Report
Please provide as much detail as possible, covering who, what, when, where, why, and how.
- Provide identifying information about the person or organization concerned, to the extent known.
- Clearly describe when and where the issue occurred and what happened.
- Attach supporting documents and other evidence, such as relevant incident records or documents.
- If the allegations are clear but supporting evidence is unavailable, provide details on how the relevant facts can be verified, including the appropriate contact or reporting channel and the specific location.
❖ Reporting Procedures
Reports and consultations received in accordance with our ESG, Ethics, and Human Rights policies are reviewed, investigated, and addressed based on the principles of objectivity, fairness, and confidentiality.
Submission
Reports and consultation requests are submitted via email.
Initial Review
We conduct an initial review to determine whether an investigation into the facts can be carried out.
Investigation
When necessary, we review relevant materials and conduct investigations of the parties concerned.
Notification of Results
The results of the review and investigation are communicated to the reporter within a reasonable period in accordance with internal procedures.
Corrective Action & Improvement
We implement follow-up measures, including preventive measures to prevent recurrence and appropriate protective measures.
Cases That May Be Excluded from Investigation
Please note that a report may be excluded from investigation if it falls under any of the following circumstances:
❖ Protection System for Reporters, Victims, and Cooperating Parties
- The identities of reporters, victims, and those cooperating with investigations, as well as the contents of reports, are kept strictly confidential.
- No person shall be subject to any disadvantage or discrimination in employment or status for making a report in good faith or cooperating with an investigation.
- If an individual has been involved in unethical or unlawful conduct but voluntarily reports the relevant facts, the sanctions imposed for such conduct may be reduced or waived in accordance with internal regulations.
- If a person experiences adverse treatment as a result of reporting or cooperating with an investigation, they may request corrective action and protection from the Human Resources Team or, where a conflict of interest exists, through an independent reporting channel designated by the Company. The Company will take necessary measures to prevent and remedy any such disadvantage.
Last updated: 2026.09.09 | This English version is a translation provided for reference only. In the event of any discrepancy between the Korean and English versions, the Korean version shall prevail.